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Upgraded to business dropbox, files not found

New member | Level 2

I ran out of space yesterday, so took the free trial to Business dropbox.  It gave me a selection of folders that I could select and choose to bring over to the Business dropbox, but all of my folders were not listed.  Thinking that it may only list a few at a time, I selected them all and the remainder of my folders have never shown up.  I am missing 75% of my folders.....HELP! 

I would rather just go back to the way it was please, as I don't know where the files are now.

Thank you...

Tina Marie

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Re: Upgraded to business dropbox, files not found

Hey there, Tina. 
As a first step, could you please check your events page to see what’s happened to content in your account, as well as your deleted files tab for any deleted files or folders? Could you also let me know if you’re unable to view your files from the website, the desktop app, or the mobile app
Thanks in advance! slightly smiling face

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Upgraded to business dropbox, files not found
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