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Upload speeds very slow on fast fiber connection

Level 2

I noticed very slow upload speeds a couple of months back and I have tried to solve it by updating to the latest version and adjusting any and all sync options and speed options.

I am to the point where I am curious: as a service have you actually throttled peoples upload speeds?

I am running dropbox from a 6gbs SSD (ADATA SU800) that is solely for storage. I have a fiber internet connection with great speeds. I have a very high-end ASUS router that cost me almost 400 dollars. My speeds in other apps when uploading is fine. I used to get 7-8 Megabytes a second upload speed. Now, with this drop in upload speed, I am seeing about 1-1.5 Megabytes a second.


Can someone please look at my account - I have been a Dropbox user from it's first iterations. I love the platform but I need to figure this problem out ASAP as I work with very large UHD video files, large PSD's, etc.

Thank you,


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Re: Upload speeds very slow on fast fiber connection

Hi @Jesston, sorry to hear that you’re experiencing this behavior. 
In order to have a better look into this, I’ve sent you a ticket to the email address associated with your Community profile. Please check your inbox for my latest message and we’ll take it from there. 
Thank you in advance!

Community Moderator @ Dropbox

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Upload speeds very slow on fast fiber connection
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