cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

Highlighted

Warning Message when I move a file between folders

Explorer | Level 4

In Windows Desktop env, when I delete a file with some application I get this warning: "Remove "__file__" from your Dropbox account and all devices?".
This doesn't happen with other application (Explorer, Total Commander).
Why? What is the difference?
Thanks in advance.

5 Replies

Re: Warning Message when I move a file between folders

Dropboxer

Hey @arucci, welcome back! grinning face

It sounds like you're seeing the message which notifies you that if you do want to delete that file from your Dropbox folder or Dropbox desktop app, it'll be removed from your account, including the website and any other connected device you have the desktop and mobile apps installed. 

If you'd like me to double-check the message for you, please send me a screenshot (without any personal info) and I'd be more than happy to help. 

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Warning Message when I move a file between folders

Explorer | Level 4
I can't reproduce the warning. In any case I attach similar screenshots taken from internet.
I am deleting a file.
If there are multiple files in the same directory and I do the same operation in different times, I don't get the same warning.
 
dropbox error.png
 
 
Reply
Loading...

Re: Warning Message when I move a file between folders

Dropboxer

Thanks for the screenshot, @arucci

Yes, that's the one that notifies you that if you delete the file, it'll be removed from your account (the website and any other connected device). 

Although it may not appear through a third party app directly, it may do so when you're using the desktop app or your File Explorer/Finder. 

If it doesn't, could it be that the desktop app isn't running or syncing at that point in time?

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Warning Message when I move a file between folders

Explorer | Level 4

Maybe I understand: the message is shown when the deleted file is not yet fully synchronized. In fact, it often happens on large files that I save in the dropbox folder and delete after a while.
If so, I think the message is not clear: it should refer to the fact that the file is not fully synchronized.

Reply
Loading...

Re: Warning Message when I move a file between folders

Dropboxer

Thanks for writing back, @arucci

If the file hasn't fully synced to your account online, there's no record of it on your Dropbox account yet, and the message may not appear.

In general, the notification should pop up if you remove a file from your Dropbox folder. This would include:

  • Deleting the file from your Dropbox folder/desktop app.
  • Moving the file outside of the Dropbox folder/desktop app to another location on your computer.

If it doesn't, please let me know what the Dropbox icon reads when you hover over it and I'll be more than happy to have another look into this with you. 

Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi there,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Warning Message when I move a file between folders
193 Views
5 Replies
1 Like
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post