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We seem to have a syncing issue since Friday. Any ideas why?

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Our dropbox hasnt has been sync since Friday,

We uploaded in an iMac and it won't appear on the other devices.

 

It's very annoying  

 

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Re: We seem to have a syncing issue since Friday. Any ideas why?

Dropboxer

Hey there @Eqbm  - sorry to hear about your syncing issue.

Can you first let me know the exact status of the desktop app as shown on all of the affected devices? Are they 'Up to date' or still syncing changes? 

Can you see those files on the website? Do they show up on your events page

Note that if the files haven’t been fully downloaded yet, you can see the sync status by holding your mouse over the Dropbox icon. You can learn more about this below:

If you'd like to see if there are files in your Dropbox that may have problematic file names, you can try our lookup tool: https://www.dropbox.com/bad_files_check

Finally, you can view a full list of the characters (letters, symbols, or numbers) that may be incompatible with the operating system on your computer in this Help Center article:

https://help.dropbox.com/syncing-uploads/files-not-syncing

Let me know what you find!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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We seem to have a syncing issue since Friday. Any ideas why?
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