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What is the dotted line thumbnail in photos timeline?

Helpful | Level 6

In Timeline, what are the dotted line empty square icons where thumbnails of photos usually appear? My Photos Timeline lists a few dates with "empty" thumbnails listed under them. Nothing happens when I click on these icons. I thought maybe they just needed more time to upload, but I waited for a very, very long time and they're still there. I even logged out and tried logging back in again.

3 Replies

Re: Dotted line icons

Dropboxer
Hey there @jaybird4,
 
I’m not 100% certain exactly what you’re referring to here, would you mind sharing a screenshot here (excluding any personal info) of what you’re referring to? Can you let me know if you are doing this action through the website, a computer or through the mobile app?
 
Also, can you let me know if you see an error message when trying to view these images in your account? Perhaps they are not a file type that can be previewed, please check out this Help Center article here to see which files types preview on Dropbox.
 
Let me know what you find - Thanks!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dotted line icons

Helpful | Level 6

When I logged in today, the dotted line empty icons in Timeline were gone. Thank you, anyway! If they re-appear, I will take a screenshot and re-open this thread.

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Re: Dotted line icons

Dropboxer
Glad to hear that @jaybird4!
 
If you do indeed run into the same issue again then I’ll be more than happy to further investigate with you. grinning face with smiling eyes
 
Have a great day - Cheers!

Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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What is the dotted line thumbnail in photos timeline?
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