Do you have an idea for Dropbox Paper? Share it with us here!




Why is my video from Facebook just a text file?

New member | Level 2

Can you upload a video from Facebook to Dropbox? When I did it was just text.

1 Reply

Re: Why is my video from Facebook just a text file?

Hi there @FricknFrack
In general, Dropbox doesn’t alter or edit your files in such a way. If you upload, for example, a .mov file, the file is added and synced across like a .mov.
Having said that, if you’d like to add a video file from a third party app or another website, you’ll have to download it locally to your computer and then upload it manually. 
You can find more info on adding content to your Dropbox account via the website or the desktop app here and the mobile app here
Let me know if you have any other questions!

Community Moderator @ Dropbox

Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Why is my video from Facebook just a text file?
1 Reply
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post