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Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2

Why my photos show in the thumbnail as blurry, until I click it to make it full size. 

7 Replies

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Dropboxer

Hello @visualliu - welcome to our Community!

I'm sorry to hear about the previewing issue you're experiencing and I'd like to help.

At first, could you clarify the OS of your device and send me a screenshot of how this looks like on your end so I can have a clearer picture of the matter at hand?

Thanks in advance!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2

Hi Walter ,

I have attached the screen shot and its Apple iPhone OS. 

Thanks

Apple iPhone OS. 

 

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Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Dropboxer

Thanks for the screenshot @visualliu. Could you forward me one depicting the blurry thumbnails too as I don't see anything off in the one you included? 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2

The first one is blurry thumbnails and here is the full resolution one .

 

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Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Super User II

@visualliu wrote:

Why my photos show in the thumbnail as blurry, until I click it to make it full size. 


It's a thumnail, not a high-resolution image. It's meant as a preview of the original. Also, If your first image is meant to show something blurry, I'm not seeing it. While the first image is a lower quality due to being a reduced size, neither of them appear to be blurry.

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Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2

So whats the best dropbox image size , maybe i can resize it  myself before transfer to dropbox to avoid being reduced by dropbox .

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Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Super User II

Any file that you preview will be reduced by Dropbox, because it's only meant to be a lower quality preview of the original image. When you view the original, it will remain unchanged.

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Why the thumbnails of my photos are blurry unless clicking them to see them full size?
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