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duplicate Dropbox folders inside Dropbox folder

Explorer | Level 4

Hello:
After looking around here, I've verified that my Dropbox is saving in C://users/[myname]/Dropbox.
Within that folder, I have two additional folders, also called Dropbox, that contain duplicates of my folders in Dropbox....and each of these sets of folders points to the same documents.
So I've got multiple sets, some kind of recursion going on, where I'm afraid to delete the duplicates and free up some storage, in case deleting one set deletes all the originals.
Help! Thanks!

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6 Replies

Re: duplicate Dropbox folders inside Dropbox folder

Dropboxer

Hi there @Beebles, I'd be more than happy to help out with this!

I'll just need some more info to make sure we're on the same page, such as:

  • Are the folders in your Dropbox folder regular folders called 'Dropbox'? 
  • Do you see these folders online on the website?
  • What does your Dropbox icon (that's next to your computer's clock)show when you hover over it?

Could you also have a look where your Dropbox folder shows to reside in by checking your Sync tab from your desktop app's Preferences?

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: duplicate Dropbox folders inside Dropbox folder

Explorer | Level 4

Hi Lusil:
Thanks!
1. One is called Dropbox, and the other I renamed zzDropboxDuplicate so I could tell them all apart.
2. Yes, I see them both online on the website as well!!
3. the dropbox icon says "dropbox 86.4.146 up to date" when I hover.
4. It's still c://users/[myname]/Dropbox.
thanks again!

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Re: duplicate Dropbox folders inside Dropbox folder

Dropboxer

Thanks for the additional info, @Beebles

Hmm. thinking face Could you send me a screenshot (without any personal info) of what they look like in your Dropbox folder and on the website? 

This will give me a better visual of what you're seeing too. 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: duplicate Dropbox folders inside Dropbox folder

Explorer | Level 4

Hi, I've attached a snip of my dropbox; I highlighted the places where you can see additional dropbox folders inside dropbox. Online, my folders look the same. Thanks!

dropbox snip.PNG

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Re: duplicate Dropbox folders inside Dropbox folder

Explorer | Level 4

And the dropbox/dropbox folder is empty, but the zzdropbox folder contains this, which replicates some of the folders in the main dropbox....and that's why I'm nervous about deleting them from zzdropbox, because I'm afraid that deleting them will delete them all.zzdropbox snip.PNG

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Re: duplicate Dropbox folders inside Dropbox folder

Dropboxer

Thanks for the screenshots, @Beebles - they definitely give a better understanding of what you're seeing. 

It looks like the folders you mention are like any other, so you should be okay to delete files that you don't need in them. 

If you want to have some peace of mind, you can delete a file from the "zz duplicate" that you have elsewhere in your Dropbox folder and see if it gets removed from both locations. 

Don't worry though, even if you delete something by accident, you can still restore it as outlined in this article

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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duplicate Dropbox folders inside Dropbox folder
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