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how do I get dropbox to upload videos from android?

New member | Level 2

I have dropbox app set to auto upload photos and video. I didn't even realize it wasn't uploading video but apparently it hasn't been for years and I lost some precious footage. How can I fix this now and get old videos that remain in my albums (interspersed between photos and I'm visually impaired- so would be extremely difficult to hand-select) to upload?

 

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Re: how do I get dropbox to upload videos from android?

Dropboxer
Hey there @SageJ
 
In order to ensure troubleshooting and I have a better understanding of your concern, could you:
  • Ensure if your camera uploads settings on your mobile app have the Upload videos option enabled?
  • Check if you have Background Uploading on (iOS) or that you don’t have the Only while phone is charging option enabled (Android)?
Additionally, could you also try using just WiFi, then just cellular data, and then both at the same time to see if you experience a difference in behavior?
 
Let me know what you find!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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how do I get dropbox to upload videos from android?
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