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Hi, i have created a movie, and sent it to my computer over dropbox. The movie file is 4.1 GB, so it is pretty big. Every time i press download on my computer, it never completes the download, and i can't get the file from Dropbox over to my computer
please help, i need this very much
Thank You
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But what if i got the file from a link? so the file is shared to me
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Hi Mark,
So am i ment to synchronize from Dropbox.com to my application on my computer?
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Video file (13.8 gb) will not download completely. Downloads approx 12.2-12.8gb then it shows complete, but the video is missing approx 15 minutes. Have tried Firefox, Chrome, day and nighttime, different Mac computers. I am in CA. Friend in Maryland downloads file on first try.
Where and how are you downloading it?
Note that if it is downloading and opening the file itself is correct and working - so you and the other person are doing it differently. If the file was actually missing a few gb of data you'd get an error and it wouldn't play.
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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