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Re: site is down

Helpful | Level 7

Has been down for a few minutes at least for me too. Now back up.

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Is dropbox down. I'm on a Mac. When I try to go to the site on Safari, instead of opening, it sends

New member | Level 2

When I try to open Dropbox from Safari instead of opening, it sends web address to my download folder. On Chrome it just says theat page is not available. Is Dropbox down?

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Cannot navigate around Dropbox - just downloads 'DMS' files

Explorer | Level 4

Hi, I hope this is the right forum as I can't find one dedicated to dropbox.com issues.

A couple of days ago no problems. Today I can no longer navigate around on dropbox.com apart from logging in to my home screen.  Every other action just downloads an empty file to my desktop.

E.g. I click on 'Files' on the left of the screen and an empty file 'home.dms' downloads to my desktop.  I click on 'Paper' and 'paper.dms' downloads. Click on a folder and 'foldername.dms' downloads.  Etc.

What the heck have I done to get this effect?  Any help is very much appreciated!

(I'm using OSX High Sierra and Safari 12.0.1)

 

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Re: Cannot navigate around Dropbox - just downloads 'DMS' files

Helpful | Level 6

Same issue for me.  Started about 40 minues ago.

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Re: Cannot navigate around Dropbox - just downloads 'DMS' files

Helpful | Level 6

Ok, it seems to have fixed itself.  weird.

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Cannot open Dropbox.

New member | Level 2

Been using Dropbox for years with no problem on MacBook Pro.  Today accepted an invite to new folder Bards Grange.  (I had already had access to this folder).  Now when I type Dropbox in the menu bar in Safari, it drops some kind of linnk into the Downloads.  Why?  When clicking on  that item it says: 

There is no application set to open the document “www.dropbox.com”.

I cannot open Driopbox .

Thought?

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Re: Cannot navigate around Dropbox - just downloads 'DMS' files

Explorer | Level 4

Same here. It seems to be working again!  Thanks for letting me know.

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Re: Cannot navigate around Dropbox - just downloads 'DMS' files

Super User II

For those new to the discussion, I've been merging all of your individual posts into this thread. Please see @Jay's response above for information about the issue.

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Re: Is dropbox down. I'm on a Mac. When I try to go to the site on Safari, instead of opening, it se

MKN New member | Level 2
New member | Level 2

Exact same problem in both Safari and IE.  Clicking any link at all (e.g. "home" "files") was as if I was trying to download the webpage.

Happened when I was on a call with a client who was then not happy about being unable to access the file I sent with a "faulty" link! 

Had to scramble to compress and e-mail the files instead.   

It's been buggy all afternoon since then, 4xx error, 500 error.  Yet somehow the Dropbox stats webpage says it is all fine and dandy with no outages!  Guess all of us reporting same errors here don't count.

 

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Re: I get a "Problem Loading Page" error when i go to dropbox.com

Dropboxer

Hey there @john30 - sorry for the tardy response; are you still having issues with this?

Have you tried other browsers by any chance?

Let me know what you find and we'll take it from there John.

Cheers!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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"This site can't be reached" when accessing the Dropbox site
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