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team folder vs original folders

Explorer | Level 3

I switched from a personal account to a business account with no issues, then we decided to try and utelize the "Team Folder" options. It's been a full year since I've been able to work with anything. Now we have a new computer and I need to install dropbox, but it's not syncing like I expected.

I have 4 members, one needs to have access to all the folders (member #1),

One needs access to only two folders (not currently made as "Team" folders) (member #2)

two need access to all but one folder (member 3 & 4).

My problem: I setup M1 to access both "Team Folder" and "New Folder" but most of our files are not located inside either. They were setup before we had that option.

I think I need a way to change those original folders to "Team Folders" in order for this to work.

Moving those folders is not an option. It will take our business down for at least 3 days to try and sync those to each computer. There is 207GB that are outside of the "Team Folder". We need access to those files ON our local computers, not just online because we open and modify them on a regular basis.

Is there any way quicker, and less problematic than just moving the files?

 

 

3 Replies

Re: team folder vs original folders

Dropboxer

Hey there @freedomusa, thanks for checking in with us! I'd be more than happy to help look into this wiht you. 

At first, if you want to share the files in a folder, whether you are in a team or not, you can simply share the folder itself - unless you specifically want them to be in a team folder. 

However, could you please give me some additional info as to what exactly is happening? For example:

  • Are you having trouble sharing the folders containing the files you want to share with the other member? 
  • Are you seeing any errors locally on your computer or are the other users having trouble with syncing? 

Any screenshots of any error messages (without personal info) and further details would be very helpful. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: team folder vs original folders

Explorer | Level 3

Hi Lusil,

No, our problem is a little more in-depth than just "sharing".

We started our dropbox account as a Personal account with one login. We setup all our computers this way, then upgraded to a Business account, then finally added users to our account so that each user could access their own content.

My problem is that all our files have been stored OUTSIDE of the "Team Folder" system. So I log in using one of the users that I've given access to the "Team Folder" and their new specific Team Folder. Since everything in OUTSIDE any of the Team Folders, this user can't see or have access to any of our original folders in the system.

I need a quick-easy way to make all the original folders "Team accessable".

 

 

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Re: team folder vs original folders

Dropboxer

Thanks for getting back to me, @freedomusa

Currently, there isn't a way to convert an already existing folder into a team folder. Instead, you can make them shared folders, or move the items you want into team folders. 

I do understand from your original post that the latter isn't something you want to do, but I hope this helps to some extent.

If you have any other questions, please don't hesitate to get back to me. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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team folder vs original folders
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