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video upload timing delays between voice and picture

New member | Level 2

I'm uploading iphone videos that I've created to dropbox.  When I open them in dropbox there is a major timing delay between the sound and the pictures.  Why has this happened?  On my phone, the timing is in sync.  How do I fix?



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Re: video upload timing delays between voice and picture

Hey @rhodum, could you please provide some additional info on this?
For example, were the videos taken by the iOS’s camera or a third party app? Could you also let me know the file type and the size that they are uploaded with? Are you experiencing this with every video you add to your Dropbox account, or specific ones? 
Also, are you previewing the videos through the mobile’s web browser or the mobile app? When you preview them through the website or when you download them locally, do they preview as per normal?
Thanks in advance! nerd face
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video upload timing delays between voice and picture
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