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whitespace conflict and not syncing anylonger with other computers

New member | Level 2

While working in DB, all of a sudden, White space Conflict started syncing my files. All my files are in there but now I cannot sync with some computers. Any advice?

3 Replies

Re: whitespace conflict and not syncing anylonger with other computers

Dropboxer
👋 Hey @TeresaS, I’d happily send you some advice that could point you towards the best next steps! 
 
It would be worth noting that white space conflicts occur when there is a trailing space after the file name, but before the file extension. Please have a look at my example below to get a better idea on how to proceed: 
 
More information
 
"Test file .pages"
 
The above would exhibit a white space conflict because of the space between "e" and "." This can be resolved by renaming the file as:
 
"Test file.pages" 
You can use Dropbox's Bad Files Check webpage to determine which files are not syncing due to incompatibilities & in most cases you should be able to resolve this by simply renaming the file and omitting the illegal characters. 
 
Can you give my suggestion a go & let me know here if this does the trick this time? Thanks & I’ll be awaiting your next update here! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Re: whitespace conflict and not syncing anylonger with other computers

New member | Level 2

Definitely helped me!  Can you please add this suggestion to your KB as I went there first.

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Re: whitespace conflict and not syncing anylonger with other computers

Dropboxer
🙌 Fantastic @KMNR; happy to hear that my post was helpful! Kindly note that this is detailed on this resource, however I've now made a note of your feedback that this didn’t surface on the search results for you.
 
Please feel free to ping us back here in case you have any further observations or inquiries in the future & it’ll be a pleasure to work with you again. Take care until then & enjoy the rest of your day! 🤓

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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