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Dropbox is unusable (and I mean it) as the number of file increases (I have more than 2 million files). What is the use of 1T tier when you cann't really use it (syncing takes forever for a simple additional file, the selective sync seems broken, etc.). It seems this issue has been around for a long time reading the issues. When are you going to fix this? I assume this is a fundemantal issue that Dropbox is unable to solve given their software architecture. I wish I knew this limitation. I am writing this for others to know as well.
Jay
Community Moderator @ Dropbox
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Jay
Community Moderator @ Dropbox
dropbox.com/support
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I have a brand new 2019 MacBook pro. 2.8 GHz Intel Core i7 with 16GB memory. In other words, almost as good as a laptop can get. So if this problem exists for me, it should theoretically exist for everyone, and is not likely related to hardware issues or machine specs.
I have a 2019 iMac Retina 5k 27" and I have been experiencing terrible sync waits for at least a couple months now. No changes on my system to have caused this. It's not right. Think it's time to look elsewhere for my storage service needs.
Hey @designs07, thanks for nudging us on this thread and sorry to hear that you're having trouble syncing.
I'd be more than happy to help, I'll just need a bit more info on this, such as:
Keep us posted!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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@Lusil Dropbox icon shows "Indexing 6,950 files" when I hover over it. When I click once on the tray icon, it says "Syncing 6,950 files 2+ days". I see some syncing icons. I see some files with no icon that should have synced a long time ago.
Thanks for checking that out for me, @designs07.
Could you try the steps shown in this post and let me know if you see a change in behavior at all?
Cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Did the steps. Today it's been stuck all day at 242 files synching (2+ days).
I'm glad to hear that the count has atleast gone down, @designs07.
Since you mention that it's stuck though, I've sent you a ticket so that we can have a better look into it.
Cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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