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Community Manager

Recovering and restoring deleted files or folders on Dropbox

If you're like me, you're familiar with the sinking feeling you get in your stomach when you've accidentally deleted something. The good news is, there's a way to restore deleted files and folders with Dropbox!
 
Restoring a deleted file or folder
  1. Sign in to dropbox.com.
  2. Click Files in the left sidebar.
  3. Click Deleted files in the left sidebar.
  4. Locate the deleted file or folder you want to recover, and click on the name.
  5. Click Restore.
 
For more details and how-to's see this article. Also, reply here to let us know if you have follow up questions!


11 Replies

Re: Recovering and restoring deleted files or folders on Dropbox

Can I use Dropbox for chat

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Community Manager

Re: Recovering and restoring deleted files or folders on Dropbox

Hi @Nurudeenwemah! For a full description of Dropbox features, visit our website at https://www.dropbox.com/business/tour. While chat is not the core functionality of Dropbox, there are certainly ways to communicate within Dropbox, Dropbox Paper, and more. 


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Level 3

Re: Recovering and restoring deleted files or folders on Dropbox

What if the deleted files are no longer visible in the Deleted Folder, how to recover those files?

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Community Manager

Re: Recovering and restoring deleted files or folders on Dropbox

Hi @JohnSunder! If you can't view your deleted files in the Deleted folder, then I recommend that you reach out to Dropbox's support team here. They'll be happy to help! 


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Super User II

Re: Recovering and restoring deleted files or folders on Dropbox

@JohnSunder

Please also remember that you can only recover within the time limits of your account (30 days for free users). So if you are not a paid user and the files were deleted over that time scale they are unrecoverable. 


 


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Level 2

Re: Recovering and restoring deleted files or folders on Dropbox

Hello,
I want to restore my account to a previous event. I mean roll back my dropbox account. Can i get any help?
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Community Manager

Re: Recovering and restoring deleted files or folders on Dropbox

Hi @Wasi1! I recommend that you reach out to Dropbox's support team here. They'll be happy to help you work through specifics. slightly smiling face 


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Re: Recovering and restoring deleted files or folders on Dropbox

Is it possible to BULK restore multiple files? I accidentally deleted a bunch of pictures and as far as I can tell, I have to recover them one-by-one, which is very tedious.

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Community Manager

Re: Recovering and restoring deleted files or folders on Dropbox

Hi @MadisonStreet! As far as I know, from the user end the restore happens one by one. However, our support team may be able to help you do something in bulk. I recommend that you reach out to Dropbox's support team here. slightly smiling face 


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