cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Did you know you can get an answer in less than 2 hours? Try asking a question now!
2,104 Views
1 Comment
12 Likes
Highlighted
Dropboxer

Securing your Dropbox account

Securing your Dropbox account

 
Hey everyone, Sanchez here with a tip about securing your Dropbox account! 
 
One of the most common questions I field from newcomers is about how safe their files are when placed in their Dropbox. Believe it or not folks, a very basic, but crucial aspect of securing your account is your password
 
You need to make sure that you choose a strong password for both your Dropbox account and your email account, and you need to make sure that you keep them safe. Let’s take a closer look…



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

1 Reply
Dropboxer

Re: Securing your Dropbox account

Creating your Password
 
So, what makes a good, strong password? Well, you don’t want it to be something simple that someone else might be able to guess, but you also don’t want it to be so complex that you can’t remember it yourself! Here’s some suggestions to consider when creating a new password: 
  • pick a word or phrase that you are familiar with
    • sancheziscool
  • combine upper and lower case letters
    • SancheziscooL   
  • change up the spelling a bit 
    • SanchezizcooL   
  • add some symbols 
    • #$anchezizcooL#   
      • (oh man, I just gave you guys my password… don’t tell anyone winking face)
 
You can also use our password strength estimator on our registration page (you’ll need to log out of your account first). Just start typing a password, and keep an eye on the strength indicator as it moves up from one dot to four. 
 
 
image.png

 

 

You can click on these dots for more info. If you’re logged in to your account, you’ll need to log out in order for this page to load, or you can open it in a new incognito or private window. 

  • You can open an incognito or private window like this: 
    • Launch a browser, and then…
      • Chrome: at the top right, click More (3 vertical dots), then select New Incognito Window
      • Firefox: click on the hamburger icon at the top right, then select New Private Window
      • Safari: click on File, then New Private Window 
 
We recommend that you never use the same password for different services. That way, if your password is ever compromised, you minimize the damage that can be done. 
 
I mentioned choosing a strong password for your email account too. This is to prevent any crafty buggers from changing your password on your Dropbox account. If you ever forget your password, but you know your log in (your email address), we will send you a password-reset email. If someone else has access to your email account, they can potentially reset your Dropbox password, locking you out of your account, and gaining access to all your files face with open mouth

I hope this post is helpful! Please feel free to reply here with any questions or suggestions on how to build strong passwords. 
 
Cheers,
Sanchez 



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Get Started

If you're new to using Dropbox, this is the right place!

Check out these articles to learn the basics, or post your own question

Learn more about the community

Who's talking
Top contributors to this post
  • Sanchez