Problema Dropbox con IOS Monterrey

[vicentesanchezh]

Hola, al instalar IOS Monterrey en mi computador se cayó Dropbox y ahora no puedo acceder, ya que me aparece el siguiente mensaje:

Si entro a los logs me aparece lo siguiente :

bn.BUILD_KEY: Dropbox

bn.VERSION: 125.4.3474

bn.constants.WINDOWS_SHELL_EXT_VERSION: 48

bn.is_frozen: True

machine_id: 69212163-403a-5dbc-a941-0cea2f09c6ac

pid: 2756

ppid: 1

uid: 501

user_info: pwd.struct_passwd(pw_name='micaza', pw_passwd='****', pw_uid=501, pw_gid=20, pw_gecos='Maria del Carmen Icaza', pw_dir='/Users/micaza', pw_shell='/bin/bash')

effective_user_info: pwd.struct_passwd(pw_name='micaza', pw_passwd='****', pw_uid=501, pw_gid=20, pw_gecos='Maria del Carmen Icaza', pw_dir='/Users/micaza', pw_shell='/bin/bash')

euid: 501

gid: 20

egid: 20

group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])

effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])

DYLD_LIBRARY_PATH: None

cwd: '/'

     real_path='/'

            mode=0o40755 uid=0 gid=0

     parent mode=0o40755 uid=0 gid=0

HOME: '/Users/micaza'

appdata: '/Users/micaza/.dropbox/instance1'

         real_path='/Users/micaza/.dropbox/instance1'

                mode=0o40700 uid=501 gid=20

         parent mode=0o40755 uid=501 gid=20

dropbox_path: '/Users/micaza/Dropbox'

              real_path='/Users/micaza/Dropbox'

                    mode=0o40700 uid=501 gid=20

              parent mode=0o40755 uid=501 gid=20

sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                      mode=0o100755 uid=501 gid=20

                parent mode=0o40755 uid=501 gid=20

trace._file_: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

                      not found

                parent not found

tempdir: '/var/folders/2j/v0w1nx7d0_91zh8b0p9xh_xr0000gn/T'

         real_path='/private/var/folders/2j/v0w1nx7d0_91zh8b0p9xh_xr0000gn/T'

                mode=0o40700 uid=501 gid=20

         parent mode=0o40755 uid=501 gid=20

Traceback (most recent call last):

  File "dropbox/client/main.pyc", line 819, in wrapper

  File "dropbox/client/main.pyc", line 6472, in finish_dropbox_boot

  File "dropbox/client/message_queue.pyc", line 307, in _wrapped

  File "dropbox/client/main.pyc", line 6005, in _init_components_for_account

  File "dropbox/client/main.pyc", line 5932, in create_sync_engine

  File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine

  File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 275, in _init_

  File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 219, in _init_

  File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 149, in _init_

  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 223, in _init_

  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 597, in _init_new_engine_locked

  File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in _init_

  File "extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine._cinit_

nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> fchflags syscall: _set_hidden |>> Permission denied"

Por favor ayuda, no se que puede estar pasando 

[alejomelo]

Hola, tengo un problema desde que formateé e instalé el Monterey para macOS y luego hiciera la migración del backup que hice antes de formatear.

Al iniciar Dropbox me sale un letrero que dice "No fue posible iniciar Dropbox 

Esto se debe generalmente a un error de permisos. También puede producirse un error por alojar la carpeta principal en un recurso compartido de red.

Si deseas obtener más información, haz clic en el botón de ayuda a continuación.

Para obtener ayuda, comunícate con el soporte de Dropbox con la información siguiente:"

En esa información me sale lo siguiente:

bn.BUILD_KEY: Dropbox
bn.VERSION: 133.4.4089
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: bc36d121-ec8d-53c1-852a-f943ac138a02
pid: 1148
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='AlejoMelo', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Luis Alejandro Melo Rojas', pw_dir='/Users/AlejoMelo_1', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='AlejoMelo', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Luis Alejandro Melo Rojas', pw_dir='/Users/AlejoMelo_1', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'alejomelo', 'AlejoMelo', '_nsurlstoraged', '_xcsbuildagent', '_xcscredserver'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'alejomelo', 'AlejoMelo', '_nsurlstoraged', '_xcsbuildagent', '_xcscredserver'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
           	mode=0o40755	uid=0	gid=0
     parent	mode=0o40755	uid=0	gid=0
HOME: '/Users/AlejoMelo_1'
appdata: '/Users/AlejoMelo_1/.dropbox/instance1'
         real_path='/Users/AlejoMelo_1/.dropbox/instance1'
               	mode=0o40700	uid=501	gid=20
         parent	mode=0o40755	uid=501	gid=20
dropbox_path: '/Users/AlejoMelo_1/Dropbox'
              real_path='/Users/AlejoMelo_1/Dropbox'
                    	mode=0o40700	uid=501	gid=20
              parent	mode=0o40755	uid=501	gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      	mode=0o100755	uid=501	gid=20
                parent	mode=0o40755	uid=501	gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      	not found
                parent	not found
tempdir: '/var/folders/23/0q7chq8s06ndpj7w1j5_qq0c0000gn/T'
         real_path='/private/var/folders/23/0q7chq8s06ndpj7w1j5_qq0c0000gn/T'
               	mode=0o40700	uid=501	gid=20
         parent	mode=0o40755	uid=501	gid=20
Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 808, in wrapper
  File "dropbox/client/main.pyc", line 6497, in finish_dropbox_boot
  File "dropbox/client/message_queue.pyc", line 307, in _wrapped
  File "dropbox/client/main.pyc", line 6030, in _init_components_for_account
  File "dropbox/client/main.pyc", line 5954, in create_sync_engine
  File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine
  File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 222, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 587, in _init_new_engine_locked
  File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 185, in __init__
  File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"

[Marina]

Hola, @vicentesanchezh:

¡Bienvenido a la Comunidad de Dropbox!

Al actualizar a MacOs se han aplicado algunos permisos más estrictos que probablemente hayan provocado el problema que está experimentando.

 ¿Puedes intentar los siguientes pasos?

- Haz clic en el icono de Apple en la esquina superior izquierda de su pantalla.
- Selecciona Preferencias del sistema ...
- Luego Seguridad y Privacidad.
- Selecciona la pestaña Privacidad.
- Para realizar cambios, pulsa en el icono de candado y pon tu contraseña contraseña de macOS.
- Selecciona Acceso total al disco. 
- Marca la casilla junto a Dropbox. 
- Selecciona Accesibilidad. 
- Pulsa la casilla junto a Dropbox. 
- intenta reiniciar la aplicación de Dropbox para escritorio.

¡Saludos!