cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

default

yes

99 Views
5 Comments
1 Like
Highlighted
Level 4

After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not deleted

Mojave is not working on this computer so I need to go back to High Sierra. I installed Mojave October 27. I plan to use Time Machine to reinstall my system and all files to their October 27 status. Almost all changes I have made are in my DropBox files. So I want to know how to re-sync with DropBox after reinstallation so that the newer files (those after October 27) will get added to the DropBox on my computer rather than the older files on the computer from prior to October 27 replacing the newer ones in the web DropBox.

Thanks for your help. 

Dan

Sorry for sending the question without an explanation before.

1 Accepted best answer

Accepted Solutions
Dropboxer

Re: After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not delete

Let me know how it goes, @dwchandlgrinning face with smiling eyes




Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
5 Replies
Dropboxer

Re: After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not delete

Hey there, @dwchandl
 
As a first step, I’d recommend ensuring that your files are up to date and then unlink. Once you complete transitioning to the OS version that you’d like, if the Dropbox folder is recreated with the old files inside it from that backup, delete the folder. Then reinstall the desktop app and let it run.
 
If you encounter any trouble with this, let me know and I’ll make sure to get back to you as soon as possible. 



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Level 4

Re: After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not delete

Thanks Lusil. Sounds like it should work.

Reply
Loading...
Dropboxer

Re: After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not delete

Let me know how it goes, @dwchandlgrinning face with smiling eyes




Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Level 4

Re: After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not delete

Hi Lusil.

I actually never tested the solution. After reinstalling High Sierra as it was before I installed Mojave, I got the same spinning beachballs as with Mojave. Luckily I was able to track it to Google Backup. So I have reinstalled the Mojave version and uninstalled Googel Backup and Mojave is working as well as High Sierra had been.

I guess there's a lesson there, but not about DropBox. 

Thanks for your help in any case.

Dan

Reply
Loading...
Dropboxer

Re: After reinstalling Mac system from 2 months ago, syncing files so new ones on web are not delete

No problem, Dan! smiling face with open mouth and tightly-closed eyes If you have any other questions, don’t hesitate to get back to us and, in the meantime, have a wonderful day ahead!




Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help you find an answer!
You won’t have to wait too long for a reply, but why not learn more about the Community while you’re here.

Not the right discussion for you? Find out what else our Community has to say about Installation and desktop app issues.

Or, search our Help Center for even more.

Who's talking
Top contributors to this post