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Hey everyone,
I'm syncing over 2.4M files on my DBX Business account. Long story short, it's really unstable. On both Mac and Windows the desktop app resyncs _all_ files every week or so, and Smart Sync has caused thousands of random files to go to "Online-only" with no user input, causing a plethora of desktop issues for me that I've never encountered in the past.
I've been informed by DBX staff that the 'soft' limit for accounts is ~300K files. I'm wondering why this is so low in 2018? Are there any plans to eventually support accounts (as in, reliably sync) with 1M+ files? Or do I just need to give up on the notion of using Dropbox to sync a *lot* of files and resort to a custom backend for myself?
Cheers.
Running Dropbox 56.4.94
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I'm syncing over 2.4M files on my DBX Business account. Long story short, it's really unstable. On both Mac and Windows the desktop app resyncs _all_ files every week or so
Running Dropbox 56.4.94
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
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Thanks Jane!
#1. I'm running on a 14-core Xeon workstation w/ 128GB RAM & a 1.5TB SSD RAID, so I don't think performance is a factor. I notice of course that the Dropbox desktop app is still 32-bit (why? ;).
#2. I'm running the latest version of Windows 10 (1803) and am not using symlinks.
#3 Yes, selective sync is an option. I much prefer the Smart Sync methodology, assuming that it functions as intended.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Jane! It's on a separate drive/partition, NTFS.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Jane,
Are you able to answer any of my questions here publicly?
I would appreciate that much more than emailing me privately, so other users are aware of Dropbox's limitations and that there are, in fact, serious performance problems/instabilities with the app.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Maybe it's luck, maybe it's the Dropbox deities, but my syncing has been working very smoothly over the past month on my main rigs (128GB RAM/Xeon 14c/PCIe SSD M.2 System / RAID0 2x SSDs Media). Hopefully this continues. Thanks, Jane!
That’s some great news indeed Dylan (@dylanroscover) & thanks a lot for looping back to me with this update! Hopefully the re-syncing issue doesn't manifest itself again in the future & all favorable winds blow your way.
In any event, we're always just a message away, so you may poke us here should you have further questions or you'd like to share your thoughts. Take care until we talk again!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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