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Re: Stable Build 47.4.74

Dropboxer

Hey there @RichMath - apologies for the tardy response; are you still seeing this warning when using our latest stable build (50.4.71 at the moment)? 

 

I am just writing to let you know that our engineers have been informed accordingly and working actively towards a fix. You can see more about this currently Known Issue on this page.  

 

Thanks for reporting this and have a wonderful week ahead Rich! 

 

[EDIT: I have moved your query to an already existing thread that discusses the same issue. You can see the original post here. ]

 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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DropboxClient_52.4.58 firewall alert

Level 2

Hi.

 

Receiving a notification saying DropboxClient_52.4.58 does not have a valid digital signature. What does this mean?

 

Thanks. 

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Re: DropboxClient_52.4.58 firewall alert

Dropboxer

Hey pugnutthanks for posting this inquiry here!

 

You may keep in mind that I've moved your post under this discussion, as other users have reported the same behavior & we're trying to keep things neat as much as possible. Since our team is currently aware of this issue & working on a solution, I'd advise checking back again for any updates.

 

I hope that this is helpful to you. Enjoy the rest of your day!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: DropboxClient_52.4.58 firewall alert

Dropboxer

Users that reported this issue through support tickets have mentioned that after reinstalling the latest versions of their antivirus, as well as the Dropbox desktop application, the message doesn't appear anymore and the issue is resolved.

 

Please try with this and let us know if it's not the case for you. Please also let us know what are the versions you're using.

 

Thanks!


Positive vibe!
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Re: DropboxClient_52.4.58 firewall alert

Level 2

Norton reports the same issue for me just now:  Dropbox 53.4.67 installer does not have a valid signature.  So the problem continues.

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Re: DropboxClient_52.4.58 firewall alert

rpj
Level 3

I too am getting this error from Norton.

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Re: DropboxClient_52.4.58 firewall alert

Level 3

I just got the same warning for Dropbox 55.4.171.  I am completely up to date with my Norton Antivirus, live update shows no updates available.  Since this has been going on a long time it seems that the problem may be with Dropbox not with Norton.  Any ideas how to fix this problem?

 

Thanks,

Bill

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Re: DropboxClient_52.4.58 firewall alert

Level 2

I'm getting "Dropbox 55.4.171 installer does not have a valid digital signature" message from Norton too.  This looks like its been ongong for months now and still continues with new installers as they come out.  It also says that the 55.4.171 installer has fewer than 5 users in the Norton Community and that the file was released less than a week ago.  What gives?

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Re: DropboxClient_52.4.58 firewall alert

Dropboxer

Hey Folks,

 

For all of you affected by this, just wanted you to know that we're investigating this. I'll make sure to let you know more about this as soon as I have an update.

 

Thank you for your patience!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: DropboxClient_52.4.58 firewall alert

Level 3

@Walter

 

Any progress on this one?

 

Thanks,

Bill

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Installation and Desktop App Issues

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Dropbox conflicting with Anti virus (Norton/Sophos)
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Solved! : See solution