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Dropbox desktop app causes TrustedInstaller process to chew up memory

I am running Windows7 - both Win7 Pro and Win7 Home. I am wondering if anyone else is having this problem? I have opened a support ticket, but so far have not received any helpful suggestions.

When the desktop app is started (either automatically on startup or manually) the Windows TrustedInstaller process begins to chew up memory - usually ending at over 500,000K.

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Dropboxer

Re: Dropbox desktop app causes TrustedInstaller process to chew up memory

Hi there, @horizone
 
Although the first thought that came to mind was to check out this article that gives more info about what would cause high CPU or RAM usage, I’m not quite sure how relevant it would be to you since you mention that a third party app starts to show high usage, instead. 
 
In any case, I’d recommend taking this discussion to email due to account-specific details that would be needed so as to further investigate. For this reason, I was able to locate your open request from my end and I can see that you’re in touch with a specialized member of my team. I’ve made sure to pass your comments along, so when they have more info on the matter, they’ll get back to you as soon as possible. 
 
Thanks in advance! slightly smiling face



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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