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Dropbox for Windows causes problem with Excel

Level 2

Windows 7, Excel 2007, Dropbox 62.4.103

When Dropbox is running in the background, an Excel spreadsheet filter dropdown automatically closes after a few seconds.  When Dropbox is not running in the background, the Excel spreadsheet filter dropdown stays open until accepted like it is supposed to do.  How can I get this to stop other than uninstalling/stopping Dropbox?

3 Replies

Re: Dropbox for Windows causes problem with Excel

Dropboxer

Hey there @dvannest - sorry to hear about this.

Could you please let me know if you have the Dropbox Badge on while opening your Excel? 

If so, could you please disable it, close and restart our desktop app and let me know if you still notice the same behavior?

If you're missing the Dropbox icon from your system tray you might need to re-install our software and try again. 

In any case, keep me posted on your progress!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox for Windows causes problem with Excel

Level 2

Walter,

The Excel file I am using is not stored in my Dropbox so there is no Dropbox Badge.  It is just on my desktop.  The dropbox icon is in my system tray.

Thx,

Don

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Re: Dropbox for Windows causes problem with Excel

Dropboxer

That's strange @dvannest thinking face 

I'm sending you an email with some questions so we can have a better look into this. 

Take a look at your Dropbox associated email for my message and we'll take it from there. 




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
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Dropbox for Windows causes problem with Excel
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