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I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshooting, an online community suggested Dropbox as the cuprit. I uninstalled Dropbox and the probem was cured. I reinstalled it and the problem returned.
Windows 7, Office 2007
Thanks for any advice
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
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When the desktop app is active all MS Office 2016 applications suffer witht he dropdown menus disappearing prematurely. Error started occuring on 16 or 17 Aug 2017 (following a DB update?) My only workaround is to shut down the DB desktop app.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
This problem absolutely crushed our company -- laptops were not useable. Does this beta fix the problem and if yes, how soon until it gets rolled out to the masses? I am leary of installing beta software on 40+ machines.
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Small bug. Yup, a small bug that completely kills productivity. I only lost a few hours before identifying DB as the culprit, after which I searched for the DB solution (DB Badge).
Hi there!
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