Refreshing screen on Excel and Word - Windows 7

[lensilva]

I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.

After many hours of troubleshooting, an online community suggested Dropbox as the cuprit. I uninstalled Dropbox and the probem was cured. I reinstalled it and the problem returned.

Windows 7, Office 2007

Thanks for any advice

[incognico]

Same symptoms here with Office 2010. Only found this thread after I shut down processes one by one until the behaviour stopped - and discovered it was Dropbox.

[mikedoyal]

Problem started for me on the same date, Friday (8/11/2017). I have uninstalled Dropbox and the problem was removed.

With Dropbox installed, Word and Excel are unusable as all menus disappear as soon as they're opened.

Dropbox 1.3.65.1

Windows 7 Professional 64-bit

Office 365 ProPlus (Version 1707 - Build 8326.2076 Click-toRun)

Excel 2016 (16.0.8626.2076) 32-bit

[dramirez117]

I also have 3 users with this issue.  All running either Office 2013 or Office 2016 on Windows 7.  Disabling dropbox at startup or killing it fixed thier issues.

[UK-Mart]

Me too - glad I'm not alone.  Started on the 11th August.

I have Win 7 with Office 365 version of Office 2016 and DB 32.4.23

Have reinstalled Office & DB and, like the other poster, found it was DB causing the issue.

[Rich]

Turn off the Dropbox Badge in Preferences.

• https://www.dropbox.com/help/business/badge-on-off

[dramirez117]

Seems to do the trick for me.  Thank you.

[UK-Mart]

Rich - that worked!

In fact I'd noticed the badge had stopped working - I was looking for a similar control in Word or Excel but didn't think of DB settings!

[kk5hy]

Hi, 

I'm the network admin for the company I work for. In the past few days I've had 3 people complain about Microsoft Office 2013 cursor to "flicker" 

In Excel, if you have a cell highlighted, you can see the box flicker as well. 

I thought it was something with Office until we realized these three people have dropbox installed. I'm sure the free version if that makes a difference. 

If I exit Dropbox, the flickering in Office stops.

None of these people have the options box checked to show the dropbox download in Office. 

This seemed to start after a Dropbox update last week I believe. 

Anyone have a fix other than uninstall Dropbox?

Thanks,
Jake

[Mark]

Try disabling the Dropbox Badge within the Dropbox preferences.

[Rich]

I've merged several threads that were all dealing with Dropbox Badge issues. Any other threads will be redirected here as well.