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Dropbox notifications on Gnome systems

Level 3

Dropbox does not comply with this standard https://wiki.gnome.org/Initiatives/GnomeGoals/NotificationSource

And now, because of this, on some gnome-based systems (for example, elementary OS), notifications from the dropbox are dispayed as "Others".

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8 Replies

Re: Dropbox notifications on Gnome systems

Dropboxer
Hey @Djaler, thanks for posting us your question on our Dropbox Forum & I'm wishing you a wonderful October ahead! ☂️
 
So as to best address your inquiry, let me submit this in fom of a question to a specialized team member through our Official channel. For that reason, I’ve made sure to reach out to you directly via email on my end. Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly get back in touch with you asap. 
 
Thanks again for reaching out on our Community & I’ll be awaiting your next reply. Enjoy the rest of your day until we talk again! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Dropbox notifications on Gnome systems

Level 3

So what about it?

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Re: Dropbox notifications on Gnome systems

Dropboxer

Thanks for looping back to me on this discussion @Djaler! I can see that our team specialist has replied on your email correspondence addressing your initial concern. Have you received their latest reply? Do you have any follow-up questions by any chance? 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Dropbox notifications on Gnome systems

Level 3

I didn't receive nothing concrete about this problem

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Re: Dropbox notifications on Gnome systems

Dropboxer
Would you mind sharing some more details with us in regards to your inquiry @Djaler
 
As you’ve mentioned on your initial post here, you’re running Dropbox on elementary OS, which isn’t currently a supported distro, am I right?
 
If so & your device doesn't meet our system requirements, it would be worth noting that you can still use the Dropbox desktop application as long as it meets our system requirements for Dropbox on Linux (but keep in mind that the results you’ll get may vary). Since I’ve already created a support request & it’s been reviewed by a higher-level technician, I’m positive that they’ve passed your thoughts & feedback on to the relevant team for future reference. 
 
(Note: For the optimal Dropbox desktop experience on Linux, we recommend using Ubuntu 14.04 or higher and Fedora 21.)
 
Hopefully this info will make matters a bit more clear to you, though I’m always here if you’d like me to explain any of the above in a bit more depth!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Dropbox notifications on Gnome systems

Level 3

elementary OS is based on Ubuntu 18.04 which is supported distro, so...

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Re: Dropbox notifications on Gnome systems

Level 2

This is an issue, I run Ubuntu 18.04 and this means I can’t disable Dropbox notifications in Gnome. I can only pause them from the client.

As long as the client is spamming me about storage it’s not welcome on my workstation. This means I have to run the open source variant and compile from source.

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Re: Dropbox notifications on Gnome systems

Dropboxer
Hey @Pathe915, please accept my apologies for the tardy reply on my end. It’s my understanding that you’ve currently switched to a headless installation due to your inability to disable these notifications, am I correct in my assumption? 
 
As I’d need to submit that for review to a specialized technician, if you’re still working on the desktop app with the graphic user interface & it’s not too much trouble, could you quickly grab a screenshot for me (omitting personal info)? When you do, please include it in your next message if possible. 
 
Once I have this detail, I’ll do my best to further address your inquiry. Thanks again & I'm looking forward to hearing back from you!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Dropbox notifications on Gnome systems
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