Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hi. We run Dropbox on several Windows Server 2012 R2 machines (and 2008 before that). We find that after a few days of normal operation Dropbox unexpectedly stops running, but starts again if we open the local Dropbox folder. Any ideas out there?
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thanks, Mark ...very helpful. Even with it's unpredictability it's still worth persevering with as the core functionality of Dropbox is just great!
Hello,
From searching through the forums and reading this post I understand that windows server 2012 is not supported but the desktop app does run on it,
My problem is, that after installing and running the desktop version (and now trying v21.3.23bate) it is in the tray but the "set up dropbox" screen is stuck and does not appear like on my PC which shows the "congratulations" screen...
but If it works on server 2012 - what am I missing ?
Hi Ofra. I'm afraid I have no experience of Windows desktop, but I can re-affirm that, although not formally supported, it runs well enough for my needs on our three Windows 2012 servers. -Geoff
Hi Kobi. We use 3 x Windows 2012 Servers to host files for our 270 x FileMaker clients, most of whom are Mac users as we operate in the graphics industry. I have not changed any local settings on our servers, nor opened any special ports in our firewall in order to make DropBox work. Our Windows clients tend to use the services of specialist external IP companies for support, and I'm afraid that's where my knowledge tuns out. Sorry.
I have the same issue. Every few days to weeks, the dropbox synching stops working. When I open the dropbox folder, the synching starting working again. In the Windows Logs / System event view, I see quite a few 7036 events showing the dbupdate service attempting to start, and then stopped.
Does anyone have any ideas as to why this would be happening?
Thanks
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Is there any update to this? I have the same issue with Windows Server 2016 and it is quite frustrating!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!