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How to prevent offline files disappearing on iPhone?

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How to prevent offline files disappearing on iPhone?

It repeatedly occurs that on my iPhone I download files in Dropbox for offline use, then find they are not available offline. How can I prevent this?

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Dropboxer

Re: How to prevent offline files disappearing on iPhone?

Hi there! 

You will only be able to read files offline if they are supported and if you have an app to read the file. 

You can read more about offline files in our Help Center here:

https://www.dropbox.com/help/87

Let me know if you run into any issues with this and I'll be more than happy to help!