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I updated my iPad Pro & now I can't open Dropbox files in Microsoft apps. I can see Dropbox, and I can open in other apps (Adobe, for instance), but Word, Excel, etc. tell me that the server is gone or the files are no longer on the server. But they are where they belong, and I can open them on other devices.
I am going through the same issues, any solution?
Yep, same for me. It’s ok on desktop with MS Office, but not on IOS. Temporarily, I’ve saved my essential files to one drive so I can keep working. Long term, let’s hope Microsoft changes its mind.
I think they just failed to update their own software to account for this update. DB works fine on my Windows devices. If we scream loud enough, hopefully they'll fix it.
I'm not having problems with Adobe Reader or iAnnotate. Just MS apps.
Exactly the same issue here... I hope it's only a bug and the Dropbox access will be restored by Microsoft.
I don't think they want to force us using OneDrive as I still have access to other online servers such as the one from Box.com and I am proposedevent other services if I choose to add a new one (edmodo, HKT cloud service, and so on)
Same issue here, but occurred just before updating to the most recent versions of Dropbox and Word. Updated to hopefully fix the problem. My iPad is older and no longer supported by iOS updates, so I have to wonder if that's the reason.
I'm having the same problem, both on stable and beta versions of Dropbox iOS app and Microsoft Office iOS apps. Same problem occurs when trying to open a Dropbox file in Office apps from inside Dropbox, from inside Office app or when trying to add re-add the Dropbox account. I have also reported this to Microsoft.
I guess your chance is that your iPad do not support the most recent Office updates...
On mine, I reinstalled the previous versions of Excel, Word and PowerPoint (thanks to iTunes 12.6.4 and my TimeMachine to restore the old ipa files) and regain access to my Dropbox files.
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