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I'm receiving an installation error message upon trying to install Stable Build 53.4.67

Have been hinting Installation error 2 ,i have try any way

 

Content of Dropbox.exe.log

 

!! dropbox: assigning process to named job object dbx27436

!! dropbox: assigned process to named job object with handle 00000228

dropbox: loading watchdog

dropbox: loading bootstrap

dropbox: interpreter version 30504f0

dropbox: initializing

dropbox: initializing python 3.5.4

dropbox: setting program path 'C:\Program Files (x86)\Dropbox\Client_53.4.67\Dropbox.exe'
dropbox: setting home path 'C:\Program Files (x86)\Dropbox\Client_53.4.67'
dropbox: setting python path 'C:\Program Files (x86)\Dropbox\Client_53.4.67;C:\Program Files (x86)\Dropbox\Client_53.4.67\python-packages-35.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\tornado.speedups.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\cryptography.hazmat.bindings._constant_time.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\cryptography.hazmat.bindings._openssl.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\cryptography.hazmat.bindings._padding.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\psutil._psutil_windows.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\win32com.shell.shell.cp35-win32.pyd'
dropbox: load fq extension 'C:\\Program Files (x86)\\Dropbox\\Client_53.4.67\\winffi.kernel32.compiled._winffi_kernel32.cp35-win32.pyd'
Traceback (most recent call last):
  File "dropbox\client\main.pyc", line 66, in <module>
  File "dropbox\client\aggregation.pyc", line 35, in <module>
  File "dropbox\client\ui\sync_engine_ui\recently_changed.pyc", line 22, in <module>
  File "dropbox\fsutil.pyc", line 43, in <module>
  File "dropbox\fastwalk.pyc", line 33, in <module>
  File "dropbox\win32\internal.pyc", line 56, in <module>
  File "winffi\kernel32\api.pyc", line 10, in <module>
  File "<_bootstrap_overrides>", line 162, in load_module
ImportError: dynamic module does not define module export function (PyInit__winffi_kernel32)
1 Reply
Dropboxer

Re: I'm receiving an installation error message upon trying to install Stable Build 53.4.67

Hey @involvements, thanks for getting in touch with us on the Dropbox Community! 
 
I’ve moved your post under the Release Notes to a separate thread, as this will need some additional assistance. As this may need to be reviewed by a higher-level technician, I’ve made sure to create a Support Request on our system on your behalf (gathering all info you’ve included here), so as to focus on the issue in question based on the info I have on my tools & suggest the most appropriate next steps according to your current setup.
 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you from where we’ve left off here. 
 
Thanks again & I’ll be awaiting your next email, so as to move forward on the matter together. Happy Friday! 



Jane
Community Moderator @ Dropbox
https://dropbox.com/support


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