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In a "mdworker quit unexpectedly" loop after turning on Smart Sync

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Level 5

In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Ever since turning on Dropbox Smart Sync, Spotlight has been going nuts and using tons of CPU. The helper app "mdworker" is constantly crashing. Will report back after Dropbox finishes indexing all the Smart Sync files. 

 

PS. Funny you can't link Dropbox photos to the image uploader in this forum.

 

 

 

 

 

pushpin This thread is now closed. If you have a similar question please tart a new conversation in the community.
86 Replies
Level 5

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Dropbox is done syncing and I restarted, but MDWORKER is still going nuts and unexpectiedly quitting.

 

I found this code to disable the MDWORKER and it is no longer freaking out. I'm not sure what the impact on Spotlight is by disabling MDWORKER.

 

In terminal enter the following to...

 

Disable:
sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

Enable:

sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist
Dropboxer

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync


Kidhack wrote:

Ever since turning on Dropbox Smart Sync, Spotlight has been going nuts and using tons of CPU. The helper app "mdworker" is constantly crashing. Will report back after Dropbox finishes indexing all the Smart Sync files. 

 

PS. Funny you can't link Dropbox photos to the image uploader in this forum.


Hi there,

 

 I'll send you an email and follow up with you via support ticket to see if we can get to the bottom of this.

 

Many thanks for reporting this.

Level 5

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

After using the code above to disable the MDWORKER, it stopped quitting. I enabled it again and it seems to be stable now. Not sure if it just needed to work through everthing or if there was a corrupt file that it got stuck on. Seems ok now, but I'll update if things change.

Level 5

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

FYI, by disabling MDWORKER, it also disables Spotlight from conducting searches.
Dropboxer

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Ok, thanks for letting me know, post back here if the issue re-occurs and we'll look into it. slightly smiling face

Level 5

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Installed the new OS update and it's back.
Dropboxer

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Thanks for letting me know, we've reached out to you by email and will investigate it and resolve the issue via that support ticket.

Many thanks for reporting this issue to us.
Level 5

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync

Was this issue resolved? I'm having the same problem.

Dropboxer

Re: In a "mdworker quit unexpectedly" loop after turning on Smart Sync


zobie wrote:

Was this issue resolved? I'm having the same problem.


Hi there,

 

 I'm still looking into it, I'll email you too so we can start a support ticket incase it's an unrelated cause.

 

Thanks for highlighting.

Still stuck? Contact Support directly, or ask a question on the community.
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