I have a new Dell laptop, and it includes dropbox with 20 gb promotion. I click on the existing dropbox icon in the start menu and I see the window shown in this link:
I login with my existing account then it says "Fetching Updates", but it never completes, I have waited almost about 2 hours. I tried uninstalling and reloding from dropbox webpage but then I do not get the 20 gb space, so I have recovered to the factory settings after doing that. I have tried turning off the antivirus protection and firewall but it did not help (I did not wait for 2 hours this time however I guess 10-15 mins). Any suggestions or should I already give up on this 20gb space?
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My problem has an update: While I was working suddenly a Windows permisson window appeared ( one of those saying do you allow this application to make changes). I accepted and now after I login I am getting an error message saying:
Couldn't start Dropbox. This is usually because of a permissions error. .... and so on.
It also gives an error text file, which ends with:
OSError: [Errno 2] No such file or directory: ....
I have tried to follow the steps related to permission errors but it is not working yet.