No Download Option

[Holly J.1]

Hello, I use to be able to download my folders by right clicking and choosing the download option or choosing the download file option when the folder is open. I no longer am given the option to download. The only options I am getting is to share, open, delete, rename, etc. I prefer to download the folders and not copy or move out of dropbox. Why did it change and what can I do?

[Rich]

When you're on a computer that has the files synced locally, the Download button is replaced with an Open button. This allows you to open the file locally without having to download it first. Any changes you make to the file after opening it will be synced back to Dropbox automatically.

https://help.dropbox.com/desktop-web/open-button

[A K.8]

This causes confusion. I just spent 10 minutes trying to figure out why I couldn't download a file. I was viewing files in a web browser because DB wasn't synching (although it showed everything was "up to date".)

[Glenn T.2]

This is such an unncessary feature that is not properly explained in the system. I had the same problem of DB not synching and hence wanted to download the latest version using web browser. 

[Thatzlife]

No nono! We want to simply DOWNLOAD A FILE. The option is no longer there. Why the hell would drop box take away such a essential option? I may as well cancel my account. What's the use of having all these files up in a Dropbox cloud that I can't download?!?! This is so lame!!!

[Mark]

Thatzlife - you dont need to download it *because it already exists locally on your machine*.

[310EI]

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@Thatzlife wrote:
What's the use of having all these files up in a Dropbox cloud that I can't download?!?! This is so lame!!!

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Hello...

If you're using Dropbox's Desktop Client then there's absolutely no reason to DOWNLOAD a file that's already on YOUR hard drive.

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DOWNLOAD BUTTON APPEARS WHEN NEEDED:

If you'd like to see for yourself that the DOWNLOAD BUTTON is still available when it's necessary... please look inside of my EXAMPLE FOLDER.

OTHER FORUM MEMBERS HAVE ASKED A SIMILAR QUESTION IN THE PAST:

• Josh's answer.
• Rich's response.
• My replies to Jessica's related questions.

BLOG ARTICLE:

• From web to desktop: Introducing a new way to open Dropbox files

HELP CENTER ARTICLES:

• What is the Open button and how does it work?
• Why don't I see the Open button?
• How do I install Dropbox?
• Where is my Dropbox folder?
• How do I find and change my desktop application preferences?
• How do I add or upload files to my Dropbox?

[clinntt]

When accessing my dropbox from a virtual machine, I am unable to download my files because the download button is gone.  The files are NOT downloaded within the virtual machine.

[Thatzlife]

Ok thanks

[louisw]

All the hostile BS "solutions" aside, the loss of the download feature is a nightmare. NOTHING is on my drive anywhere and there is no way to get it, I'm sorry. Dropbox has become a museum. I'm outa here.