cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues updated. Learn more

default

no

Highlighted

No gear icon anywhere on dropbox, no dropbox in system tray

Level 3

I've searched for this all over and nothing helps. I have no gear icon on dropbox, dropbox is not in my system tray, and none of my doc files has any red, green, or orange circle. My pix do--one red, on green. I'm not sure why. Also my home button doesn't show anything like the ones I've seen online. 

Tags (1)
1 Reply

Re: No gear icon anywhere on dropbox, no dropbox in system tray

Dropboxer

Sorry to hear about this @ariella!

At first, I'd suggest re-installing our desktop application as it seems to be faulty. Please try installing from the offline installer directly from the page below: 

https://www.dropbox.com/downloading?build=68.4.102&plat=win&type=full

I'd suggest making sure there's no antivirus, firewall or VPN/proxy setting that could be interfering with the installation as well. 

Let me know how it goes!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

No gear icon anywhere on dropbox, no dropbox in system tray
57 Views
1 Reply
0 Likes
Who's talking
Top contributors to this post