My dropbox repo is set up according to the instructions at https://www.dropbox.com/help/desktop-web/linux-commands which previously installed a fully working dropbox_2015.10.28_amd64.deb under Ubuntu 16.04 Xenial. However todays update to dropbox_2018.11.08_amd64.deb doesn't produce the Dropbox icon and menu in the menu bar despite restarting nautilus after the package upgrade. Only reinstalling dropbox_2015.10.28_amd64.deb and restarting nautlius restores the Dropbox icon menu bar.
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Hey all, I realize "tray icon disappears in Ubuntu" is a very common issue with a couple of different solutions but I believe this case to be a bit different.
I've been running Dropbox on Ubuntu 18.04 with no problems for quite a while. Getting it set up I ran into other instances of this symptom, but fixed them by installing libappindicator.
This morning, I booted my computer and the tray icon came up fine. Then I noticed that the update manager was prompting an update to the actual "dropbox" package (you know, the one that hasn't been updated since 2015 since it's just a wrapper for the main daemon download). I ran the update and the tray icon disappeared, and I haven't been able to get it back.
My assumption is that something has changed (a bug?) with the new package version. I've been unable to find any sort of changelog so I don't really know what to look for.
Same issue here. I'm running Ubuntu 16.04 64-bit. Unity desktop
Unistalling dropbox and resinstalling it from the .debk package from dropbox.com (v 2015.10.28 brings the icon back, but it disappears again when installing the 2018.11.08 update.
Same problem: Running Ubuntu 16.04, 64 bit, Unity
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I don't see any differences in files present for 'dpkg -L for the functional dropbox_2015.10.28_amd64.deb being installed and the broken dropbox_2018.11.08_amd64.deb. Also keep in mind that Ubuntu 16.04 is the last release running their Unity desktop rather than Gnome so it is a unique critter.
Same problem here (Ubuntu 16.04). During the update, btw, I got a pop-up message warning that Nautilus should be restarted, which I accepted.
Please do not move this conversation to email, there are others who would like to see the progress (me too).
I am (and probably everyone still using Unity) affected by this issue as well and I can add one more detail to this.
I have the "indicator-systemtray-unity" installed for the old programs that still use the old system tray and with this update the Dropbox indicator icon went to that tray.
The icon is new and it looks like it was designed for Gnome 3 in mind. On click there is a dropdown but unfortunately it is empty.
I am on Ubuntu 16.04.5 using Unity.
Maybe this new version uses a new Gnome kind of notification feature and the support for Unity indicators is "accidentally" dropped?
Thanks for looking into this by the way.
Same on Kubuntu 18.04. Empty menu after click on a tray icon.
Solved! : See answer