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i can't install dropbox, allways appear ERROR 2 message, also in advanced installation mode

i can't install dropbox, allways appear ERROR 2 message, also in advanced installation mode

XAVI33
Explorer | Level 4

i can't install dropbox, allways appear ERROR 2 message, also in advanced installation mode.

 

i've deleted all previous installations

i've deleted %PATHS as you show in another post

i've tryed install with ADM permission

 

but allways appears  ERROR 2 DROPBOX INSTALLER CAN'T BE EXECUTED.

 

please, help.

 

all my problems started after widows 10 last update...

 

 

 

7 Replies 7

Hannah
Dropbox Staff
Hey @XAVI33, thanks for reaching out about this. 

Can you please send me a screenshot of the full error message?

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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XAVI33
Explorer | Level 4

XAVI33_0-1621583421776.png

installation failed. Dropbox installer couldn't be opened

(in admin mode, of course, and previously, i've deleted all previous installations and temporary files as showed in your post advanced installation mode

Alternator
Explorer | Level 4
I am experiencing exactly the same problem of crashing install error 2 failure.

Alternator
Explorer | Level 4
Found this fix method 3 worked for me. Does not affect your dropbox folder
contents. Use Windows Registry Editor to delete relevant dropbox system key settings and then perform a clean advanced reinstall of Dropbox. All OK.
https://www.addictivetips.com/windows-tips/dropbox-not-responding/

Alternator
Explorer | Level 4
Found this fix method 3 worked for me. Does not affect your dropbox folder
contents. Use Windows Registry Editor to delete relevant dropbox system key settings and then perform a clean advanced reinstall of Dropbox. All OK.
https://www.addictivetips.com/windows-tips/dropbox-not-responding/

Hannah
Dropbox Staff
Hey @Alternator, thanks for commenting on this and happy to know that you were able to resolve this!

Did the above suggestion work for you as well, @XAVI33

 

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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user918384
Explorer | Level 4

Didn't work for me on windows 7, Alternator. Still can't start dropbox.

Need more support?
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    user918384 Explorer | Level 4
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    Hannah Dropbox Staff
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    Alternator Explorer | Level 4
What do Dropbox user levels mean?