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installer could not connect to the internet

Level 2

I received a notice to do an update to dropbox. It says the installer cannot connect to the internet but internet access is fine and working for everything except this update installer.

 

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3 Replies

Re: installer could not connect to the internet

Super User II

Something is blocking Dropbox's access to the Internet. Temporarily disable any firewall or antivirus software you're running, and try again.

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Re: installer could not connect to the internet

Level 2

turned everything off, firewall (public and privage), defender, that's all i have. Still no bueno

 

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Re: installer could not connect to the internet

Super User II

Are you able to browse to the Dropbox website? Have you tried a different network conenction, or plugged your computer directly into your cable modem or other network device (bypassing any router you may be using)?

Something, either on your computer or on your local network, is blocking Dropbox.

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installer could not connect to the internet
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