Known issues updated. Learn more




Re: 2FA + Yubikey 4 login speed


Thanks for going the extra mile for me Richard!

I've already sent you a brief message (ticket ID:9040146) to delve deeper into this matter.

Take a look at your inbox and we'll take it from there. 


Community Moderator @ Dropbox

Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)


Re: 2FA + Yubikey 4 login speed

Level 8

Sure.  Via email, I replied just now, including the requested file.


Re: 2FA + Yubikey 4 login speed

Level 8

Update: during 2FA hardware-based authentication, Dropbox now calls out to this third-party site: 

This particular call-out introduces significant delay and 'hang time'.  Respectfully request Dropbox amend its 2FA hardware-based authentication process to reduce or eliminate such delay.

Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

2FA + Yubikey 4 login speed
12 Replies
1 Like
Solved! : See solution