Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Have you tried making that file available offline and seeing if it makes a difference?
If you email it to yourself can you open it on your phone?
I've had a similar problem and it was solved by downloading and installing the standalone version of Adobe PDF Reader DC from rocketfiles.com. Also, try to open the same file using the Dropbox website or open it with the desktop tool. Do not forget to close the VPN. Sometimes the problems may occur because of such IP changes-manipulations.
I have the same issue and this workaround does not work for me.
Cannot view any PDF, word, or powerpoint files.
Hi there!
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