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Can't uninstall Dropbox on my desktop

New member | Level 2

Tried the usual tips to uninstall it still shows dropbox failed to uninstall. Is there any way to delete dropbox manually? 

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Re: Can't uninstall Dropbox on my desktop


Hi @richroxlim. I'll help with that! grinning face with smiling eyes

Step 1: Open the "Task Manager" by right-clicking the taskbar and clicking "Start Task Manager". Then please click on the "Processes" tab to see if there are any other processes associated with Dropbox that may be preventing Dropbox from being removed from your device. You may need to click "Show processes from all users" to check all processes.

Once you are viewing these processes, if you see any items that refer to Dropbox, or any programs that you may have linked to Dropbox, please perform the following steps:

  • Click on the line that references the process to select it
  • Click on "End Process"

Step 2: After you've done so, please try to follow the uninstall instructions once more. 

Let me know if this worked for you. 

Thank you! 

Community Moderator @ Dropbox

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Can't uninstall Dropbox on my desktop
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