Announcements
Known issues updated. Learn more

default

yes

Highlighted

Does Dropbox Run Powershell Commands?

Level 2

Hello,

our endpoint software picked up dropbox running this command - C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell "Get-AppxPackage C27EB4BA.DropboxOEM | Remove-AppxPackage" 

I saw the exact command in another forum and the user said that Dropbox uses it for updates. Can anyone confirm this? Is there somewhere online with more information on the powershell commands that Dropbox uses?

Tags (1)
8 Replies

Re: Does Dropbox Run Powershell Commands?

Dropboxer
Hey @Mercury415, let me forward your inquiry to a team specialist in form of a question. To get going with that, I’ve sent you a brief message on the email address connected to your Community profile. 
 
Whenever you have some spare time, please have a look at your inbox for my message & I’ll make sure to promptly follow-up with you asap. Thanks in advance- I’ll be awaiting your next reply!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Level 2

Any update?

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Level 2

Just ran into the same problem. Is this some kind of malicious credential dump, or is this normal behavior from DropBox?

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Level 2

We have run into this exact same behavior, which was detected with our endpoint software. Is it normal for DropBox to operate in this way? I'm concerned that someone may have maliciously hijacked powershell to dump credentials to a dropbox account.

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Dropboxer
Hey @Kombi & @Wumbowarrior, thanks for the nudge; I’m afraid I don’t have any news to share, however I’ll do my best to follow-up on your concern. 
 
  • If it’s not too much trouble for you, could you also please send a screenshot of any diagnostic messages you received (including any error messages in case you're getting any)?
  • Could you let me know what's the name of the application that picked the file in question? 
Any detail you could include on this discussion would be very helpful & thanks in advance for the time you're devoting to work on that with me! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Level 2

It is not an error - Our endpoint security picked up dropbox running this command - C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell "Get-AppxPackage C27EB4BA.DropboxOEM | Remove-AppxPackage"  

Is it normal for DropBox to operate in this way?

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Dropboxer

Thanks for looping back to me here @Kombi, I’ve submitted your inquiry for review internally & I’ll circle back to you once I have a bit more info to share!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Does Dropbox Run Powershell Commands?

Dropboxer

Hi there,

Yes, this looks expected, we call that when we uninstall the DropboxOEM. You'll only see this on Windows 10 as it related to the UWP version of our app. 

Via Powershell we're uninstalling the DropboxOEM from system level so that it does not get installed again. This effectively cancels scheduled installation of DropboxOEM.

There shouldn't be anything to be worried about here, this is acting as designed.

Hope this helps!

 

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Does Dropbox Run Powershell Commands?
276 Views
8 Replies
2 Likes
Solved! : See solution
Who's talking
Top contributors to this post