Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra and Mojave. My colleagues also seem to be experiencing the same issue.
I finally took the time this week to figure out what is causing the issue. As far as I can tell the problem is caused by Dropbox Finder integration. As soon as I turned off Dropbox finder integration (and restart the machine) file previews and Quick Look work perfectly.
For now I'm keeping Dropbox Finder integration turned off - I'm a designer and image previews are incredibly useful. I'd prefer to be able to enable Dropbox Finder integration as the sync status icons are useful.
Has anyone else experienced this? Is there a fix?
Same problem here - we have a business account and problem with finder previews at all kind of files. is a big problem for us a a design agengy cause it make processes last a lot longer. is there a solution?
Same problem here!
I disabled Finder integration, restarted computer and it works now. Enabled Finder integration again and it seems to work, for now.
(deleted, issue was different)
Same problem. Business Account. It's a real pain in the ass to have to relauch finder all of the time and then try to sync files locally just to preview a simple .jpg!
Please fix Dropbox!
We have this problem as well. As a design agency, this is extremely annoying, since we depend on image previews a lot. And we can't seem to figure out how to fix the problem. Turning Dropbox finder integration off/ on does not always work. This problem occurred after the Mojave update. Any information about how to solve this problem is highly appreciated.
Same problem. Business Account. So annoying!
I'm just testing Dropbox for business and ran into the same issue. Highly annoying because it affects the whole computer, not only Dropbox files.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I'm experiencing the the same thing but it is just JPEGs.
Both quick look and the right preview pane in the Finder just show the spinning loader.
I have seen suggestions on how to fix this including removing the DropboxQL.qlgenerator file from ~/Library/QuickLook. Neither of those locations exist on my install and I checked on an installation with HIgh SIerra. Not there either.
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