Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Having the same issue, really annoing!
Htc 10, Android 7.0
Dropbox 70.2.4
Using camera upload, but have it set to Wi-Fi only, and only when charging. No difference if these settings are changed though.
I am also having huge battery drain from Dropbox resulting from lots of wakelock time. Dropbox 70.2.4 on a Galaxy S7 Edge. The battery historian data below show that it's coming from the upload service. I tried changing the upload setting to "only while charging" a couple days ago, but it doesn't seem to have helped.
I´ve detected the very same problem. Using a5-2016 Android 7.0, greenify is almost always showing it as "running" and betterbatterysstats shows the wakelock. Dropbox 70.2.4
(Better Battery Stats - Partial Wakelocks)
*job*/com.dropbox.android/.camerauploads.CameraUploadsScanAndUploadJobService
Please fix this ASAP as it´s eating up all my battery. Thanks.
Following up my previous post...
Tried the latest dropbox beta (as of today, 73.1.2) and the problem remained.
Tried to downgrade to 66.2.2 (as LaurensBE recommended in a previous post) but the problem also remained for me.
So I tried to downgrade 62.2.4 and finnaly everything works 110% ok, no wakelocks at all from dropbox. No problems whatsoever so far. Will keep running this version until a definitive fix from dropbox developers.
Obs: Running Samsung A5-2016, Android 7 latest stock version from samsung, non-rooted. Using greenify and BetterBatteryStats (with ADB to enable additional information without root).
@Oula wrote:
I downgraded to 64.2.2 and this works fine. No battery drain whatsoever. Any newer version introduces the problem.
I have Huawei Mate 9 with Android 7.0
Thanks, I went directly from 66.2.2 to 62.2.4, never tried 64.2.2
UPDATE: 64.2.2 is working fine. So far this is the highest (newest) version working for me without problems.
That information should help dropbox developers identify the problem (diff in source code)
Same problem here. I have Samsung Note 8 - all updates installes.
but for me, downgrading did not work.
That is strange, because i have two devices of that note 8. One has no problem. the other is kept wake by Dropbox.
Cant solve it.
I tried to force the app to stop. That works only for a few minutes to 1-2 hours.
No i uninstalled dropbox to solve the issue 😞
** Sorry for that bad english, it is not my native language.
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
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