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Dropbox constantly restarting on Ubuntu 18.04

Explorer | Level 3

Bought a brand new Dell Precision 3541 with Ubuntu 18.04 preinstalled (yay Dell!).

One of the first things I did was download the Dropbox client and get it started.  It installs, I'm able to sign in, but the daemon constantly restarts itself, without ever syncing anything.

$ dropbox version
Dropbox daemon version: 81.4.195
Dropbox command-line interface version: 2019.02.14
$ journalctl -e | grep -i dropbox | tail -100
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting program path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/dropbox'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting home path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting python path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195:/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/python-packages-37.zip'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: python initialized
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: running dropbox
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting args
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: applying overrides
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: running main script
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:00 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/apex._apex.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:01 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:02 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:02 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.164/org/ayatana/NotificationItem/dropbox_client_4686
Sep 20 17:02:02 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-WARN] Attempting to re-register :1.164/org/ayatana/NotificationItem/dropbox_client_4686; resetting instead
Sep 20 17:02:02 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-WARN] Item :1.164/org/ayatana/NotificationItem/dropbox_client_4686 is already registered
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: locating interpreter
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: logging to /tmp/dropbox-antifreeze-Xw7KfJ
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: initializing
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: initializing python 3.7.2
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting program path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/dropbox'
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting home path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195'
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting python path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195:/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/python-packages-37.zip'
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: python initialized
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: running dropbox
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting args
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: applying overrides
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: running main script
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:09 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/apex._apex.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:10 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:11 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:11 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:11 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:11 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:11 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:11 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.166/org/ayatana/NotificationItem/dropbox_client_4686
Sep 20 17:02:11 david-P3541.lewis.local dropbox[4686]: About to Show called on an item wihtout submenus.  We're ignoring it.
Sep 20 17:02:11 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-WARN] Attempting to re-register :1.166/org/ayatana/NotificationItem/dropbox_client_4686; resetting instead
Sep 20 17:02:11 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-WARN] Item :1.166/org/ayatana/NotificationItem/dropbox_client_4686 is already registered
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: locating interpreter
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: logging to /tmp/dropbox-antifreeze-VfhTqj
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: initializing
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: initializing python 3.7.2
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting program path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/dropbox'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting home path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting python path '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195:/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/python-packages-37.zip'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: python initialized
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: running dropbox
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: setting args
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: applying overrides
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: running main script
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/psutil._psutil_linux.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/psutil._psutil_posix.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.pthread._linuxffi_pthread.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/cpuid.compiled._cpuid.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/tornado.speedups.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/apex._apex.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.resolv.compiled._linuxffi_resolv.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/librsyncffi.compiled._librsyncffi.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.sys.compiled._linuxffi_sys.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:13 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/posixffi.libc._posixffi_libc.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/linuxffi.gnu.compiled._linuxffi_gnu.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtCore.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtGui.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtNetwork.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtWidgets.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local update-notifier.desktop[3125]: dropbox: load fq extension '/home/dlewis/.dropbox-dist/dropbox-lnx.x86_64-81.4.195/PyQt5.QtDBus.cpython-37m-x86_64-linux-gnu.so'
Sep 20 17:02:14 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.168/org/ayatana/NotificationItem/dropbox_client_4686
Sep 20 17:02:14 david-P3541.lewis.local dropbox[4686]: About to Show called on an item wihtout submenus.  We're ignoring it.
Sep 20 17:02:14 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-WARN] Attempting to re-register :1.168/org/ayatana/NotificationItem/dropbox_client_4686; resetting instead
Sep 20 17:02:14 david-P3541.lewis.local gnome-shell[2287]: [AppIndicatorSupport-WARN] Item :1.168/org/ayatana/NotificationItem/dropbox_client_4686 is already registered

I rebooted.

I uninstalled dropbox, removed the dropbox and .dropbox directories, rebooted, and reinstalled.

Neither helped.

10 Replies

Re: Dropbox constantly restarting on Ubuntu 18.04

Dropboxer

Hello @davemha - welcome to our Community and sorry to hear you're having issues with our desktop app on your Ubuntu device.

I just wanted to let you know that I've found your existing ticket on our system and passed your comments there so we can have all the relevant info under the same place. I can see that it reached a technician's inbox already so you should be hearing from them soon.

In the meantime, I'd also suggest taking a look at the following Help Center article that includes all of the dependencies needed to run the desktop app on a Linux machine: 

https://help.dropbox.com/installs-integrations/desktop/system-requirements#linux 

I hope this helps to some extent and please keep me posted!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox constantly restarting on Ubuntu 18.04

Star Collaborator | Level 18
<p>HI <li-user login="davemha" uid="1209932"></li-user>,</p>
<p>Take a look here: https://www.dropboxforum.com/t5/Installs-integrations/Dropbox-does-not-start-after-upgrade/m-p/36633...>
<p>Hope this helps. winking face</p>
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Re: Dropbox constantly restarting on Ubuntu 18.04

Dropboxer

And just for clarity @davemha , this is the link @Здравко posted above (it was giving me an error so this is the amended version): 

https://www.dropboxforum.com/t5/Installs-integrations/Dropbox-does-not-start-after-upgrade/m-p/36633...

Let us know of any updates!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox constantly restarting on Ubuntu 18.04

New member | Level 2

I had the same problem with Ubuntu 19.04. And Windows 10. And to a different degree with MacOS 10.14. Something is badly broken with 81.4.195 when connecting to an account.

The only way I found around the problem was to use an older version of Dropbox to set up the connection and complete the initial sync, and _then_ upgrade to the most recent version.

The version that works for me (80.4.127) can be found here. I posted instructions for the work around on Ubuntu here. For Windows, I just downloaded the full install of 80.4.127 and it worked straight away. I still don't have it working on MacOS: the first thing that the 80.4.127 install does is upgrade to 81.4.195 and the restart. After that, Dropbox "syncs" forever.

Good luck.

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Re: Dropbox constantly restarting on Ubuntu 18.04

Star Collaborator | Level 18

Hi @Walter,

Thanks, for correcting dropboxforum's error in my previous post. Here is an example of one more web bug! When I post something from mobile device, different tags are added after post committing. I have never input such tags!

Hope You will forward this accordingly. Thanks!

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Re: Dropbox constantly restarting on Ubuntu 18.04

Dropboxer

Yes, in fact this looks like the HTML version of your reply for some reason Zdravko!

Just to have a full report of this and route it to the right people, could you let me know more about your current setup?

What exact version of the mobile device's OS are you on and what browser(s) are you using when posting on our Community?

I'll have to admit, this is a strange one indeed so any detail you can include in your next reply will be very helpful!

As always, thanks in advance!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox constantly restarting on Ubuntu 18.04

Star Collaborator | Level 18

Yes, @Walter, of course.

I use my phone sometime, when away from computer. OS: Android 6, Browser: Firefox - same for all recent versions. I keep everything up to date. This is not something specific to particular version. That never happens to desktop browser version (again Firefox).

Ask me, if needed something more. Thanks!

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Re: Dropbox constantly restarting on Ubuntu 18.04

Dropboxer

Woah, I haven't used Android Marshmallow for years now. Thanks for sharing this information with us!

So, have you seen this happening again in the past? 

Could you share some examples if so? 

I was also wondering if this persists with other browsers - if you don't mind trying some that is.

Thanks a mil!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox constantly restarting on Ubuntu 18.04

Star Collaborator | Level 18
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