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Dropbox iOS File FULL integration

Helpful | Level 6

Will it ever happen?

I'm so annoyed that I can't fully use my files (stored in Dropbox) with iOS app that already support Files.app integration.

Dropbox iOS Files app support is very poor and buggy.

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4 Replies

Re: Dropbox iOS File FULL integration

Dropboxer

Hey @Architetto D. - thanks for checking in with us!

I'd be more than happy to help look into this with you, I'll just need a bit more info to make sure that we're on the same page. For example, are you:

  • Trying to achieve something specific with the Dropbox mobile app via the Files app?
  • Getting any errors? If so, could you send me a screenshot (without personal info)?

Any additional details would be very helpful. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox iOS File FULL integration

Helpful | Level 6
Hi Lusil, thank you for your reply.

I’m trying to just use my files as I do on desktop.
If I have a .pages or .numbers file on my Dropbox I’d like to edit it on my iPad and find it fully synced on Dropbox, without conflict copies of it.
I want to be able to Tag a (dropbox) file in Files.app and find that Tag on my macOS Finder.
I want to move, rename, download and delete files via Files.app without errors.

Why don’t you fully support all these (basic) features like your competitors?
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Re: Dropbox iOS File FULL integration

Dropboxer

Thanks for getting back to me, @Architetto D.

At first, thanks for sharing your feedback in regards to tags and syncing them. 

As for the conflicted copies that you're getting, could you check if you're running the latest version of the Dropbox mobile app and your iOS?

Finally, could you clarify the exact steps you take from the Files app that result in errors, as well as sending me a screenshot (without any personal info) of them? 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

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Re: Dropbox iOS File FULL integration

Helpful | Level 6
Hi Lusil,
It’s nearly 2 years I’m reporting these fedddbacks and issues, but apparently nobody cares.
I simply open a document (.pages) stored on my Dropbox via Files.app. Pages.app automatically saves every edit. After I close the document I find many conflict copy files (of the .pages file) on my Dropbox.

Another issue is offline downloading: I just tap on a document via Files.app and it can’t manage to download it
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