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Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Helpful | Level 5

Dear all 

I had to switch from Ubuntu 18.04 to Ubuntu 19.10 because of some problems with the Nvida driver (presumably). 

Anyway, the integration with the Dropbox desktop client has a bug that bothers me a lot: it's almost impossible to access the "recently changed file". When I click on this, the file list is actually displayed briefly and disappears immediately afterwards. So, it's impossible to click on any file of the list to go the corresponding folder, a feature I find  very useful . The same happens with "snooze notifications". I had the same problem with my laptop which made me go back to ubuntu 18.04. 

Any idea on this can be solved?

I'm pretty neophite in Ubuntu, btw .

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6 Replies

Re: Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Dropboxer

Hi @victordom

Thank you for reporting. I understand your Operating system was updated. In this case, it is helpful to reinstall the Dropbox desktop app and see if the experience will get better. 

Keep me posted! 

Have a nice weekend. Beers


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Helpful | Level 5

It was a clean installation. 

Thanks for your interest. 

 

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Re: Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Helpful | Level 5

Sorry to bother all you, but, unlike it can be read in the post, the bug is not solved 

I got the same problem, always after clean installations, in my laptop (Ubuntu 19.04) 

 

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Re: Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Star Collaborator | Level 19

Hi @victordom,

This is very old BUG in Dropbox and doesn't matter what Linux distribution you are using. There are many others, also (like missing icons on shared folders and so on). Take a look here and upvote if you agree. winking face

Let's hope development will fix that, but needs some "pressure".

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Re: Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Dropboxer

Sorry to hear the issue persists. 

I can create a ticket to troubleshoot this further with you if you wish @victordom

Let me know.

Thank you! 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Re: Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10

Helpful | Level 5

OK. I hope it can help to fix this bug. 

 

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Dropbox integration with Gnome 3.34.2 in Ubuntu 19.10
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