Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

Highlighted

Dropbox not showing up on iPad File Browser

New member | Level 2

On my iPad Pro, iOS 11.7, Dropbox icon is showing up on the desktop and works fine. However, it is not appearing in my Files Brower Locations window. Other cloud services are there, but no Dropbox. -??

Any ideas what is wrong?  Many thanks!

 

Tags (2)
1 Reply

Re: Dropbox not showing up on iPad File Browser

Dropboxer

Hey there @GaryJ - sorry to hear about this.

First of all, would you mind updating your device’s OS and seeing if the issue persists?

If you haven't done so already, could you also please update your Dropbox app to the latest version (currently 118.2)? This version may contain fixes relevant to your issue.

Should the issue persist, please attach a screenshot of the problem in your next response so I can have a visual too (this would help me send you the most appropriate next steps).

Thanks!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Dropbox not showing up on iPad File Browser
950 Views
1 Reply
0 Likes
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post