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Dropbox performing one-time update

Explorer | Level 4

Hi

I have been using Dropbox for over 10 years, yesterday DP started 'performing one time update'.  I have never had this staus before.  what does this mean and what is it doing?

Matt

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Re: Dropbox performing one-time update

Dropboxer
Hey @MattyGr, I’d be interested in looking into that in a bit more depth! 
 
If it’s not too much trouble for you, could you include a screenshot (redacting personal info) for me showing me your current view in your next message if possible? 
 
Thanks in advance! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Re: Dropbox performing one-time update

Explorer | Level 4
Hi Jane I am having trouble sending the screen shot.
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Re: Dropbox performing one-time update

Explorer | Level 4

 

 

Dropbox 2.jpgScreen Shot DB Icon

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Re: Dropbox performing one-time update

New member | Level 2

Hi, I have the same thing, and it's been at that for a couple of hours withoout syncing the rest of the files.  I reinstalled Dropbox, but still the same status.

 

Dropbx Updte.png

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Re: Dropbox performing one-time update

New member | Level 2

Hello

I got the exact same problem yesterday.

Never seen that before.

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Re: Dropbox performing one-time update

New member | Level 2

Finally it finished, and synced.  Would be better if there were more context to this, I thought it was broken.

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Re: Dropbox performing one-time update

Helpful | Level 5

I am experiencing the same issue. It has been showing the message "performing one-time update" all day long and it doesn't seem to move from there. Why is it doing this and how long does it suppose to take?

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Re: Dropbox performing one-time update

New member | Level 2

Same here

I have files clients waiting for the upload which is halted due to this " one time update" -thing. 

 

If we at least could get a timetable on this :-/

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Re: Dropbox performing one-time update

Helpful | Level 6

Agreed mine is been doing this for over 24 hours. an official statement would be nice and a projected timeline. 

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