Community Moderator @ Dropbox
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Hi, I have the same thing, and it's been at that for a couple of hours withoout syncing the rest of the files. I reinstalled Dropbox, but still the same status.
I am experiencing the same issue. It has been showing the message "performing one-time update" all day long and it doesn't seem to move from there. Why is it doing this and how long does it suppose to take?
I have files clients waiting for the upload which is halted due to this " one time update" -thing.
If we at least could get a timetable on this :-/
If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!