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Dropbox will not launch on Macbook Air

Level 2

Dropbox does not launch on my Macbook Air when I click on the icone. No such problem on my iPhone.

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Re: Dropbox will not launch on Macbook Air

Hi @Irine8795, have you tried reinstalling the desktop app by any chance? Maybe that will do the trick. 
To do this, please make sure that you first save and quit all programs that access files in the Dropbox folder and then:
  1. Download the newest version of the desktop app
  2. Stop Dropbox (if needed):
  • Click the Dropbox icon in the menu bar at the top of your screen.
  • Select the gear icon in the Notifications panel and select Quit Dropbox.
  1. Delete the desktop app from the Applications folder. You may need to provide your computer password in order to perform this action.
  2. Reinstall the desktop app.
  • Open the Dropbox .dmg file and double click the Dropbox icon.
  • Dropbox should appear in your menu bar. 
Let me know of any updates!

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Dropbox will not launch on Macbook Air
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